Changelog

Support for Polaris 2.0, improved mobile layouts and help through Shopify Sidekick.

• Support for Polaris 2.0.
• Improved mobile layouts for the setup guide, buttons, tables and status information.
• Shopify Sidekick can guide you through the four setup steps based on the app’s saved status.

Revised plans, import confirmation and recovery.

• Premium includes a 14-day trial. The public Free plan and 50-customer limit have been removed. Private Beta remains free without expiry.
• When preview and import are approved together, a clean completed preview starts the import automatically. Issues require a decision.
• Uncertain updates to existing CRM records support bounded automatic verification and retries, followed by the available recovery action when needed.
• Import estimates adapt to previous runs and remaining work. Results remain in history after temporary completion messages disappear.
• Settings includes Check plan again. Pipedrive contact labels use the store name; English and French data-group labels have been clarified.

Setup now supports optional import of existing customers. Automatic synchronization can be activated after the test import and confirmation, without first running a full import.

• Existing customers can be imported during or after setup.
• Estimated times are shown before preview and full import.
• A three-customer test import and CRM verification are required for both options.
• Preview and full import run in the background and can be cancelled.
• The updated flow applies to all supported CRMs.

SuperOffice support was added as part of the final pre-launch hardening phase.

• SuperOffice customer and company synchronization.
• Contact-to-company relationship handling.
• OAuth/PKCE and tenant-bound API access.
• Improved write verification and recovery.
• Trust-readiness and Shopify App Store self-review.
• Security, privacy and reliability reviews were included in final launch readiness.
• Operational recovery and retention processes were documented.

A broader architecture and embedded-app performance review was completed ahead of public release.

• Reduced redundant database queries and CRM lookups.
• Optimized billing entitlement refresh paths.
• Added structured performance instrumentation.
• Refined shared CRM service boundaries.
• Improved maintainability of Overview, Activity and recovery flows.

Privacy handling and access to Shopify protected customer data were reviewed and strengthened.

• Added PII-free protected-data access audit events.
• Formalized retention and deletion rules.
• Hardened privacy redaction and data-request workflows.
• Reduced unnecessary persistence of customer data.
• Improved privacy-related diagnostics and traceability.
• Regulatory readiness was reviewed alongside protected customer data handling.
• Controls and documentation were prepared for future independent assessments.

Shopify B2B synchronization was added together with substantial reliability improvements.

• Shopify Companies and CompanyContacts synchronization.
• Company and contact relationship handling across supported CRMs.
• Improved retry, reconciliation and recovery logic.
• Stronger worker and queue recovery.
• Better handling of provider outages and rate limits.

A security and reliability hardening phase addressed issues identified during internal audits.

• Patched identified production dependency vulnerabilities.
• Added safer recovery for ambiguous CRM writes.
• Strengthened billing and business-rule enforcement.
• Improved idempotency and duplicate-write protection.
• Expanded reliability and concurrency test coverage.

Bidson CRM Sync expanded to five supported CRM platforms.

• Added Capsule CRM integration.
• Added Pipedrive CRM integration.
• Automatic CRM field configuration.
• Idempotent customer synchronization.
• Privacy-safe redaction and recovery support.

folk became the third CRM integration in Bidson CRM Sync.

• Customer synchronization with folk.
• Group and custom-field configuration.
• Deterministic matching and idempotent updates.
• Säker radering av personuppgifter.
• Live validation with large customer imports.

The original Attio-specific application evolved into Bidson CRM Sync with a provider-neutral CRM architecture.

• Rebranded as Bidson CRM Sync.
• Added a shared CRM adapter architecture.
• Added Close CRM support.
• Added CRM selection during onboarding.
• Added provider-specific connection and setup flows.

The first complete Shopify-to-CRM synchronization workflow was established with Attio.

• Secure Attio OAuth connection.
• Shopify customer import and continuous synchronization.
• Order aggregates and customer insights.
• Shopify webhook-driven updates.
• Background processing, retries and sync status.