Shopify customers in Close

See your Shopify customers’ purchase summaries and contact details directly in Close. Bidson keeps them up to date automatically, so your team can work with current information without repeated exports or manual data entry.

Request beta access

Try Shopify-to-CRM sync with your own store through the free beta. Send your details and we’ll email you the next steps.

Read how we handle contact details in our privacy notice.

What happens next

  1. Send your request

    Share your contact details and permanent *.myshopify.com store address so we can grant beta access. This is not your public custom domain. Find this address under Shopify Settings → Domains.

  2. Hear from Bidson

    We will email you the next steps for activating free beta access.

  3. Install through Shopify

    Review the permissions in Shopify, then choose your CRM in the authenticated app.

Why choose Bidson CRM Sync?

  • Eliminate manual exports and recurring automation workflows.
  • Give your sales team current customer and purchase insights.
  • Start with new customers, or include existing customers and their B2B companies. Historical import is optional and can be started later.
  • Update existing records while reducing unnecessary duplicates.
  • Let synchronization resume automatically after temporary errors.

Is Bidson CRM Sync right for you?

Bidson CRM Sync is designed for merchants who want a reliable Shopify-to-Close sync without building and maintaining custom automation workflows.

The sync runs one way from Shopify to Close. It does not send CRM changes back to Shopify or create a separate CRM record for every order.

Compare Bidson CRM Sync with workflow automation

Technical overview

PropertyValue
DirectionShopify → Close
Customer recordContact
Shopify B2B companyLead
UpdatesAutomatic after setup and test confirmation
MatchingSaved CRM link and Shopify customer ID
Field setupRequired fields are created or reused automatically

What gets synchronized?

  • Customer identity, email, phone, tags, marketing state, and optional coarse location.
  • Order count, total spent, average order value, and latest-order details.
  • Automatic after setup and test confirmation.
Show 19 CRM fieldsHide CRM fields

Bidson CRM Sync creates missing fields and reuses compatible fields in Close. Native name, email, and phone fields are used where supported and are not listed below.

Field nameData type
Customer ID (Shopify)hidden
Store (Shopify)text
Last synced (Shopify)datetime
Sync origin (Shopify)text
Import ID (Shopify)hidden
Orders (Shopify)number
Total spent (Shopify)number
Last order date (Shopify)datetime
Last order value (Shopify)number
Average order value (Shopify)number
Tags (Shopify)text
Email marketing status (Shopify)choices
Customer since (Shopify)datetime
Last customer update (Shopify)datetime
Language (Shopify)text
City (Shopify)text
Region (Shopify)text
Country (Shopify)text
Shopify Company IDhidden

Shopify B2B company synchronization

A Shopify Company is synchronized to a Close Lead before its customer contacts are linked through the CRM's native company relationship.

How matching and B2B companies are handled

More details

How customer matching works

Help and troubleshooting