Shopify customers in folk

Keep Shopify customer details and order summaries up to date in folk – automatically.

Request beta access

Try Shopify-to-CRM sync free during the beta. Send your details for the next steps by email. A paid subscription starts only if you approve it through Shopify.

Read how we handle contact details in our privacy notice.

Getting started

  1. Send your request

    Share your contact details and your store’s .myshopify.com address to request beta access.

  2. Hear from Bidson

    We will email you the next steps for activating free beta access.

  3. Install through Shopify

    Review the permissions in Shopify, then choose your CRM after signing in to the app.

Data synced to your CRM

Updates go automatically from Shopify to folk. Orders are summarized on each customer, rather than added as separate order records.

  • Customer names, email addresses and phone numbers.
  • Optional order summaries, tags, email marketing status, customer history, language and location.
  • Related Shopify B2B companies, linked to the customers being synced.
Show 22 CRM fieldsHide CRM fields

Bidson CRM Sync creates missing fields and reuses compatible fields in folk. Native name, email, and phone fields are used where supported and are not listed below.

Field nameData type
Customer ID (Shopify)textField
Store (Shopify)textField
Last synced (Shopify)textField
Sync origin (Shopify)textField
Import ID (Shopify)textField
Orders (Shopify)numericField
Total spent (Shopify)numericField
Last order date (Shopify)dateField
Last order value (Shopify)numericField
Average order value (Shopify)numericField
Tags (Shopify)textField
Email marketing status (Shopify)singleSelect
Customer since (Shopify)dateField
Last customer update (Shopify)textField
Language (Shopify)textField
City (Shopify)textField
Region (Shopify)textField
Country (Shopify)textField
Email (Shopify)textField
Phone (Shopify)textField
Currency (Shopify)textField
Shopify Company IDtextField

Choose which customers to sync

Sync all customers, only new customers, or customers with selected Shopify tags. You can import existing customers now or later.

Read about customer selection and imports

Before you start

  • You need permission to install apps in Shopify and connect your folk account.
  • Choose the folk group that should receive your Shopify customers. Bidson prepares the fields in that group.

Read the setup guide

Need more detail?

Customer matching and B2B companies

Help and troubleshooting