What the Capsule integration synchronizes
- Customer identity, email, phone, tags, marketing state, and optional coarse location.
- Order count, total spent, average order value, and latest-order details.
- Automatic Shopify customer and order updates after the initial import.
Capsule plan requirement
Capsule Starter or higher is required. Capsule Free does not provide enough custom fields for the complete Bidson CRM Sync mapping. The app checks the available field capacity during setup before importing customer data.
Automatic recovery from Capsule limits
Capsule applies an hourly API quota. A large import may therefore be delayed temporarily. Bidson CRM Sync preserves progress, shows when Capsule is expected to be available, and resumes automatically without merchant action.
Built for reliable syncing
The integration avoids duplicate updates, stops on ambiguous matches, handles temporary failures and platform limits automatically, and removes only Shopify-sourced data for privacy requests.