Why choose Bidson CRM Sync?
- Eliminate manual exports and recurring automation workflows.
- Give your sales team current customer and purchase insights.
- Review customer matching before the first import.
- Update existing records while reducing unnecessary duplicates.
- Let synchronization resume automatically after temporary errors.
Is Bidson CRM Sync right for you?
Bidson CRM Sync is designed for merchants who want a reliable Shopify-to-SuperOffice sync without building and maintaining custom automation workflows.
The sync runs one way from Shopify to SuperOffice. It does not send CRM changes back to Shopify or create a separate CRM record for every order.
Technical overview
| Property | Value |
|---|---|
| Direction | Shopify → SuperOffice |
| Customer record | Person |
| Shopify B2B company | Contact |
| Updates | Automatic after the initial import |
| Matching | Saved CRM link and Shopify customer ID |
| Field setup | Fields are prepared automatically; an administrator publishes them |
What gets synchronized?
- Customer details and selected Shopify data on SuperOffice Person records.
- Order count, total spent, average order value and latest-order details.
- Shopify B2B companies as SuperOffice Contact records, linked to the relevant people.
Show 21 CRM fields
Bidson CRM Sync creates missing fields and reuses compatible fields in SuperOffice. Native name, email, and phone fields are used where supported and are not listed below.
| Field name | Data type |
|---|---|
| Customer ID (Shopify) | LongText |
| Store (Shopify) | LongText |
| Last synced (Shopify) | ShortText |
| Sync origin (Shopify) | ShortText |
| Import ID (Shopify) | ShortText |
| Orders (Shopify) | Number |
| Total spent (Shopify) | Decimal |
| Last order date (Shopify) | UnlimitedDate |
| Last order value (Shopify) | Decimal |
| Average order value (Shopify) | Decimal |
| Tags (Shopify) | LongText |
| Email marketing status (Shopify) | ShortText |
| Customer since (Shopify) | UnlimitedDate |
| Last customer update (Shopify) | ShortText |
| Language (Shopify) | ShortText |
| City (Shopify) | LongText |
| Region (Shopify) | ShortText |
| Country (Shopify) | ShortText |
| Currency (Shopify) | ShortText |
| Company ID (Shopify) — Contact | LongText |
| Store (Shopify) — Contact | LongText |
Prepare and publish CRM fields
Connect SuperOffice Online with administrator approval. Bidson prepares the required fields; an administrator then reviews and publishes them in SuperOffice Settings and maintenance. Return to Bidson and check the fields again before previewing the import, testing three customers and starting full synchronization.
SuperOffice requirements
- A SuperOffice Online account with administrator access.
- API access for the integration.
- Capacity for 19 Person fields and two Contact fields.
- People without a company must be allowed in your account settings.
- A separate SuperOffice subscription; it is not included in Bidson CRM Sync.
Shopify B2B company synchronization
A Shopify Company is synchronized to a SuperOffice Contact (company) before its customer contacts are linked through the CRM's native company relationship.