Shopify customers in SuperOffice

Keep Shopify customer details and order summaries up to date in SuperOffice – automatically.

Request beta access

Try Shopify-to-CRM sync free during the beta. Send your details for the next steps by email. A paid subscription starts only if you approve it through Shopify.

Read how we handle contact details in our privacy notice.

Getting started

  1. Send your request

    Share your contact details and your store’s .myshopify.com address to request beta access.

  2. Hear from Bidson

    We will email you the next steps for activating free beta access.

  3. Install through Shopify

    Review the permissions in Shopify, then choose your CRM after signing in to the app.

Data synced to your CRM

Updates go automatically from Shopify to SuperOffice. Orders are summarized on each customer, rather than added as separate order records.

  • Customer names, email addresses and phone numbers.
  • Optional order summaries, tags, email marketing status, customer history, language and location.
  • Related Shopify B2B companies, linked to the customers being synced.
Show 21 CRM fieldsHide CRM fields

Bidson CRM Sync creates missing fields and reuses compatible fields in SuperOffice. Native name, email, and phone fields are used where supported and are not listed below.

Field nameData type
Customer ID (Shopify)LongText
Store (Shopify)LongText
Last synced (Shopify)ShortText
Sync origin (Shopify)ShortText
Import ID (Shopify)ShortText
Orders (Shopify)Number
Total spent (Shopify)Decimal
Last order date (Shopify)UnlimitedDate
Last order value (Shopify)Decimal
Average order value (Shopify)Decimal
Tags (Shopify)LongText
Email marketing status (Shopify)ShortText
Customer since (Shopify)UnlimitedDate
Last customer update (Shopify)ShortText
Language (Shopify)ShortText
City (Shopify)LongText
Region (Shopify)ShortText
Country (Shopify)ShortText
Currency (Shopify)ShortText
Company ID (Shopify) — ContactLongText
Store (Shopify) — ContactLongText

Choose which customers to sync

Sync all customers, only new customers, or customers with selected Shopify tags. You can import existing customers now or later.

Read about customer selection and imports

Before you start

  • You need permission to install apps in Shopify and connect your SuperOffice account.
  • You need SuperOffice Online, administrator approval and API access. An administrator must review and publish the fields Bidson prepares before sync can start.
  • Allow people without a company. Your account needs room for 19 person fields and two company fields.

Read the setup guide

Need more detail?

Customer matching and B2B companies

Help and troubleshooting